top of page


I have a lot of content, creative projects, community engagements, and brainstorming workshops to share with you here. Browse and book with me today.
Search


Operations Communication Videos About How to Use New Taxonomies
I like to feature as many short-form videos as possible in response to questions team members are asking in our online collaboration...
Mar 20, 2024

Training Videos and 1-2 Minute Quick Start Guides for New Taxonomy
I like to put live training sessions together for at least a few weeks leading up to and after launch of new taxonomies. I record these...
Mar 20, 2024


Change Timeline Events Occurring Over 6 Months
I like to create theme-based change timelines so people can wrap their minds around different types of thoughts during different months...
Mar 20, 2024

Operations & Communications During Large Intranet Modernization & Content Migration
The way you decide to communicate, manage logistics, train, and support async knowledge transfer will make or break your content...
Mar 20, 2024

Project Timing Leading up to Intranet Launch
Here are a few elements of a communications plan for an Intranet project covering roles and responsibilities of users of the new...
Mar 20, 2024

Change Management & Training Strategy for Taxonomy Implementation
Here's a high level recommendation I made for a client who wanted to understand the best way to drive internal adoption for a system many...
Mar 20, 2024

Enterprise Content Management Lifecycle for Change Management & Training
I use this simple diagram to represent big picture ideas about types of content management tools organizations can use. Once you start...
Mar 20, 2024

Project Plan for Intuit Taxonomy Design & Implementation
Intuit required one of those up-front mini projects to be considered for their contract role leading taxonomy design for HR. I had always...
Mar 20, 2024

Training Videos for Content Management System Authors
I've found using a combination of email, Teams and/or Slack posts, wikis w/ links, and short-form, 1-2 minute training videos is a...
Mar 20, 2024

Search Requirements within a Regulated Document Management System
Here are a couple advanced search requirements designed to function within a regulated, quality control, document management system for...
Mar 20, 2024

Enterprise Document Management System Process Flows
Here's an excerpt from a user requirements document I put together outlining how the business users would interact with a new, regulated,...
Mar 20, 2024

Enterprise Document Management System Replacement Project
Here is a future state EDMS (Enterprise Document Management System) process flow defining how the new system will manage workflows to...
Mar 20, 2024

Content Contribution Process and Workflow
Here's an example of an umbrella process flow detailing a content asset life cycle and the various roles involved during the process to...
Mar 20, 2024

Enterprise Content Management Asset Lifecycle State Management
Here are some excerpts from an ECM system I defined for a software company. These requirements define various states a content asset will...
Mar 20, 2024

Enterprise Content Publishing Methodology Functional Overview
Here are a few excerpts from an enterprise content management publishing platform I put together for a software company's technical...
Mar 20, 2024

Enterprise Content Management User and System Behavior Functional Requirements
Here is an excerpt from an enterprise content management system for which I authored the business, functional, and governance...
Mar 20, 2024

Organization Change Management & Stakeholder Engagement Program
I prefer to put a schedule together for a 3, 6, or 9 month timeframe, depending on the scale of the project, and get on SMEs (subject...
Mar 19, 2024

Business Communications About Why Certain Technology is Required for MVP
Sometimes when project teams are looking for ways to make a MVP (most valuable/viable product) as easy and feasible within constraints...
Mar 19, 2024

Information Architecture / Taxonomy for One Healthcare-related Department
Here's a simple overview of one department after going through a mind mapping and taxonomy design workshop. The maps for each department...
Mar 19, 2024
bottom of page