Blogs | Stephanie Hayden

I have a lot of content, creative projects, community engagements, and brainstorming workshops to share with you here. Browse and book with me today.

Traffic Demand Management App for Los Angeles Department of Transportation

This is a color composition for an app we were imagining during some Vision Architecture workshops with senior leadership at the LA...

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Operations Communication Videos About How to Use New Taxonomies

I like to feature as many short-form videos as possible in response to questions team members are asking in our online collaboration...

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Training Videos and 1-2 Minute Quick Start Guides for New Taxonomy

I like to put live training sessions together for at least a few weeks leading up to and after launch of new taxonomies. I record these...

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Change Timeline Events Occurring Over 6 Months

I like to create theme-based change timelines so people can wrap their minds around different types of thoughts during different months...

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Operations & Communications During Large Intranet Modernization & Content Migration

The way you decide to communicate, manage logistics, train, and support async knowledge transfer will make or break your content...

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Project Timing Leading up to Intranet Launch

Here are a few elements of a communications plan for an Intranet project covering roles and responsibilities of users of the new...

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Change Management & Training Strategy for Taxonomy Implementation

Here's a high level recommendation I made for a client who wanted to understand the best way to drive internal adoption for a system many...

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Enterprise Content Management Lifecycle for Change Management & Training

I use this simple diagram to represent big picture ideas about types of content management tools organizations can use. Once you start...

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Project Plan for Intuit Taxonomy Design & Implementation

Intuit required one of those up-front mini projects to be considered for their contract role leading taxonomy design for HR. I had always...

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Training Videos for Content Management System Authors

I've found using a combination of email, Teams and/or Slack posts, wikis w/ links, and short-form, 1-2 minute training videos is a...

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Search Requirements within a Regulated Document Management System

Here are a couple advanced search requirements designed to function within a regulated, quality control, document management system for...

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Enterprise Document Management System Process Flows

Here's an excerpt from a user requirements document I put together outlining how the business users would interact with a new, regulated,...

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Enterprise Document Management System Replacement Project

Here is a future state EDMS (Enterprise Document Management System) process flow defining how the new system will manage workflows to...

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Content Contribution Process and Workflow

Here's an example of an umbrella process flow detailing a content asset life cycle and the various roles involved during the process to...

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Enterprise Content Management Asset Lifecycle State Management

Here are some excerpts from an ECM system I defined for a software company. These requirements define various states a content asset will...

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Enterprise Content Publishing Methodology Functional Overview

Here are a few excerpts from an enterprise content management publishing platform I put together for a software company's technical...

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Enterprise Content Management User and System Behavior Functional Requirements

Here is an excerpt from an enterprise content management system for which I authored the business, functional, and governance...

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Requirements Gathering Workshops Using Mind Maps

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Organization Change Management & Stakeholder Engagement Program

I prefer to put a schedule together for a 3, 6, or 9 month timeframe, depending on the scale of the project, and get on SMEs (subject...

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Business Communications About Why Certain Technology is Required for MVP

Sometimes when project teams are looking for ways to make a MVP (most valuable/viable product) as easy and feasible within constraints...

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Information Architecture / Taxonomy for One Healthcare-related Department

Here's a simple overview of one department after going through a mind mapping and taxonomy design workshop. The maps for each department...

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Project Plan for Business Users Working on Building a New Intranet

Here's a business view of a project plan for senior managers to get an idea of what types of work would be going on over the next 10...

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Communications About Using Microsoft Teams, Jira and Confluence for all Project Documentation

At the kick off of every project I like to lay out clear instructions about how everyone will document various aspects of the project and...

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Content Migration Planning & Project Timing Estimates

Here's a simple summary assessment for the time it would take a client to migrate ~11,500 content assets if they decided to not audit it...

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