Operations Communication Videos About How to Use New Taxonomies
I like to feature as many short-form videos as possible in response to questions team members are asking in our online collaboration...
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Operations & Communications During Large Intranet Modernization & Content Migration
The way you decide to communicate, manage logistics, train, and support async knowledge transfer will make or break your content...
Business Communications About Why Certain Technology is Required for MVP
Sometimes when project teams are looking for ways to make a MVP (most valuable/viable product) as easy and feasible within constraints...
How To Migrate Your Content into New Publishing & Search
This is a simple five-step process I put together to communicate the different types of tasks business users were expected to complete...
Intranet RACI for Corporate Communications and Operations
Here's an example of a RACI I put together to illustrate logistics and moving parts of a content migration out of a legacy content...
Technical Program Central Communications & Operations
Here's a process we put in place for all technical issues to come through me to run Root Cause Analysis (RCA), deploy resources to...
Meta, Social Media Giant, Creates Unified External Metrics to Meet Regulatory Compliance Requirements
Meta - Social Media Technology Services Technical Program Manager Contract - | Menlo Park, CA | Apr. 2022 – Apr. 2023 As a Technical...
Mercedes-Benz, Automotive Giant, Creates Global Co-development Platform to Launch Autonomous Robotaxi Service
Mercedes-Benz Research & Development North America – Automotive Technology Services Technical Program Manager & Big Data Architect...
Covered California, Health Insurance Giant, Improves Customer Satifaction by Redesigning Portal, UX, Publishing & Search
Covered California - Health and Wellness Insurance Technology Services Technical Program Manager Contract - | Sacramento, CA | Sep. 2017...
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