Training | Stephanie Hayden

I have a lot of content, creative projects, community engagements, and brainstorming workshops to share with you here. Browse and book with me today.

Training Videos and 1-2 Minute Quick Start Guides for New Taxonomy

I like to put live training sessions together for at least a few weeks leading up to and after launch of new taxonomies. I record these...

Change Timeline Events Occurring Over 6 Months

I like to create theme-based change timelines so people can wrap their minds around different types of thoughts during different months...

Project Timing Leading up to Intranet Launch

Here are a few elements of a communications plan for an Intranet project covering roles and responsibilities of users of the new...

Change Management & Training Strategy for Taxonomy Implementation

Here's a high level recommendation I made for a client who wanted to understand the best way to drive internal adoption for a system many...

Enterprise Content Management Lifecycle for Change Management & Training

I use this simple diagram to represent big picture ideas about types of content management tools organizations can use. Once you start...

Training Videos for Content Management System Authors

I've found using a combination of email, Teams and/or Slack posts, wikis w/ links, and short-form, 1-2 minute training videos is a...

Organization Change Management & Stakeholder Engagement Program

I prefer to put a schedule together for a 3, 6, or 9 month timeframe, depending on the scale of the project, and get on SMEs (subject...

Defense Finance Accounting Service (DFAS): Client Profile: 2005-2006

Testimonial: Gap Inc., Glenn Cristou

I had the privilege of working with Stephanie on a project for Gap Inc. which involved the complete rework of their global corporate...

Intuit, Financial Services Company, Creates Core Taxonomy to Drive AI-enabled Employees Services

Intuit – Financial Software Technology Services Technical Product Manager Contract - / HR Taxonomy Lead | San Diego, CA | Aug. 2020 –...

Covered California, Health Insurance Giant, Improves Customer Satifaction by Redesigning Portal, UX, Publishing & Search

Covered California - Health and Wellness Insurance Technology Services Technical Program Manager Contract - | Sacramento, CA | Sep. 2017...