Stephanie joined the Intuit team to create the taxonomy for HR related content, help tickets, and search strings. Within weeks of joining the team, Stephanie had a clear structure in place to deliver our desired output. Her plan would require pulling together over 100 subject matter experts over a 6-week period.
We viewed this as ambitious but Stephanie assured us this would lead to the best possible long term solution. We followed her work plan and now a year later couldn't be happier that she was able to work us through this process. Thank you Stephanie!
Derek Osborne Intuit San Diego, CA